Let Valuation Tech Help Improve Your Collateral Valuation

Join this webinar to learn how technological advancements in valuation provide solutions to help lenders and servicers deliver more comprehensive offerings to their clients.

Talking proptech with FinLedger Director Holden Page

In this episode, Page discusses the hottest topics coming across FinLedger’s news desk. Topics include: the online banking market, what’s happening in the proptech space and recent private market deals.

With a reinvigorated CFPB, what’s next for the NYDFS?

While the CFPB is reinvigorated under the Biden administration, there’s plenty of room for it to retake a leading role and coordinate with the NYDFS.

Does your CRM hurt or help the customer experience?

In real estate, data is king. The more you leverage your own data the better off your agents or loan officers will be because they’ll be able to identify, target and create better customer experiences.

Mortgage

2019 Woman of Influence: Courtney Keating Chakarun

Roostify chief marketing officer

F1Courtney Keating Chakarun currently serves as the chief marketing officer of Roostify. In her position she combines her passion for marketing and innovation to advance the digital lending customer experience.

She has a laser focus on the customer and has developed a proprietary 360-degree research methodology to garner feedback from the mortgage ecosystem and uncover customer “delighters” and challenges in the application for a loan. Keating Chakarun is a thought leader in omni-channel marketing, customer research and the infusion of hyper-personalization to better the customer experience and elevate the lender brand. She spearheaded a new customer experience research methodology that works to eliminate common bias and drives to understand the mindset of applicants and unearth key customer concerns and challenges with a home lending experience. Keating Chakarun championed an evolved marketing structure with a digital first focus and provided thought leader in understanding how to infuse hyper-personalization into the mortgage origination process. She has a more than 20-year track record of driving growth in digital applications, platforms and consumer lending solutions.

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