Adam Constantine on MLK Jr.’s impact on housing equality

During the interview, Constantine explains why the industry needs to focus on evoking intentional change rather than launching lackluster initiatives.

Navigating capacity concerns amidst record-high volumes

High loan volumes continues to loom large in the new year, making the “one-stop-shop” approach to the servicing and lending process even more appealing.

How servicers continue to protect neighborhoods amid COVID

We spoke with MCS CEO Caroline Reaves about self-service technology, the shift to virtual and how servicers can prepare for post-COVID success by improving processes today.

How student loan debt impact homeownership

Student loan expert Catalina Kaiyoorawongs shares her practical and tangible advice for people who feel overwhelmed by their student loan debt.


2019 Rising Star: ​​​​​​​Diana McKeever

Vice President and Technology Product Manager, PrimeLending


Diana McKeever, PrimeLending’s Vice President, Technology Product Manager, is a 16-year mortgage industry professional with a relentless focus on developing technology solutions that create a positive and uplifting home loan experience.

Recently, the company made a significant investment toward this goal having agreed to work with Blue Sage Solutions to develop and implement a new loan origination system that can deliver a streamlined digital mortgage. McKeever is an integral part of the leadership team that championed this investment and is charged with guiding PrimeLending through this game-changing transition and ensuring a successful transformation. McKeever is someone who truly cares about the positive impact PrimeLending has on the lives of others. She offers her customers and colleagues a wonderful blend of compassion, warmth and technical prowess that inspires confidence and goodwill and she is a true emblem of PrimeLending’s people-centric and innovative culture.

“One of the most valuable pieces of advice I’ve received is to always remember that my job is not about the tasks involved, it’s about serving people. With the rapid advancement of technology, I feel like it’s important to continue integrating and sharing the human element in our work.”

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