For the last decade, Selene Kellam has been an integral proponent of the systems, processes and technology solutions at Thrive Mortgage.
As the executive vice president of operations, Kellam is the company’s biggest champion in designing ways to analyze data and making operational adjustments to keep everything running as smoothly as possible.
Kellam was also the chief architect of Thrive Mortgage’s Quality and Efficiency initiative, which aimed to reduce loan origination time to an average of 18 to 21 calendar days.
Kellam is a highly sought-after panelist and speaker at numerous industry conventions and special events. Most recently, Kellam participated in the Notarize “Trailblazers” Conference, Texas MBA Evolve Symposium and numerous other engagements across the country.
As overseer of Post-Closing, Kellam also takes ownership of files with loan defects and has overhauled procedures within the company's post-closing department. She works closely with secondary to review the methods by which Thrive sells loans to investors as well as the loans sold directly to Fannie Mae, Freddie Mac and Ginnie Mae.
Kellam says her greatest achievement is being a mom. Her passion for her family, engagement in the community and love for what she does every day, define her as a truly remarkable woman.
What’s the best advice you’ve ever received?
“Don’t just ask those above you how you can improve, ask the people around you and the ones who report to you… Seek out their advice on how you can be a better leader. When you establish the right relationships, they’ll let you know.”