Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

The unique challenges facing minority first-time homebuyers

In this episode, we interview Timothy Demry, a real estate agent in San Francisco’s Bay Area, about his experience serving minority first-time homebuyers.

How modernized servicing creates customers for life

Servicers must be powered by nimble technology to be heroes to borrowers, stalwarts to investors, and stewards of consumer protection to regulators.

Savvy lenders are already preparing for the next valley – Here’s how

Despite increased rate of tech adoption, the industry still has room for continued tech development and usage. Read here to learn more about key technologies that lenders need to give more attention to.

Mortgage

2018 HW Insiders: Kimberly Hartsough

Senior Vice President, National Production Operations Manager at PrimeLending

Kimberly Hartsough, senior vice president, national production operations manager at PrimeLending, is just one of those people who is out to make everything and everyone around her better.

Kimberly Hartsough Senior Vice President, National Production Operations Manager PrimeLending

In her role, Hartsough sees every challenge as a unique opportunity to make things better and approaches her leadership role with humility and a hands-on, sleeves-up mentality that sets a high bar for the rest of PrimeLending’s team to aspire to.

Hartsough is responsible for engineering one of the most comprehensive and effective operations training programs in the industry. In 2017, she partnered with PrimeLending’s award-winning training department to create a specially-designed training program, Agility, for operation team new hires. The program imbues new hires with razor sharp technical skills and PrimeLending’s “Close one more loan” culture. Hartsough’s leadership, full of verve and inspiration, has created an environment where stellar performance and professional fulfillment are hand-in-glove.

“Through her tireless efforts to develop her team, Kimberly has created an environment in which operations employees can achieve their full professional potential and feel valued and appreciated along the way.”

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