AARP, FPA Offer New Guide for Working with Older Clients

AARP, in conjunction with the Financial Planning Association has published a new, updated guide designed to provide guidance for financial professionals serving older Americans.


The new edition of "A Financial Professional's Guide to Working With Older Clients," offers updated and expanded advice on the key issues to consider, questions to ask and skills necessary to serve this demographic.

“Financial professionals serving older Americans play an increasingly important role in the  quality of their clients’ lives,” said Michael Herndon, AARP Manager of Work and Consumer  Issues. “Retirement is changing, and there is a great need for knowledgeable financial services professionals able to address the unique financial, health and emotional needs of this nation’s  diverse and expanding older population.”

Geared primarily for financial planners and investment advisors, the guide offers common sense approaches and advice related to serving an older population.  The guide touts an emphases on developing a professional client-advisor relationship seeded in mutual trust and understanding.  It provides a list of tactics and questions designed to help financial professionals create a comfortable experience for their clients.

The expanded guide offers a section dedicated to "Managing Ade and Health-Related Transitions," focused on helping clients prepare for various scenarios surrounding health or family problems.

“As an increasing population prepares for retirement in an uncertain economic environment, it is even more imperative to provide FPA members and the financial planning community with resources to better serve Americans," said Marv Tuttle, FPA Executive Director.


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