Lunch & Learn: Are appraisals the next big opportunity in mortgage fulfillment?

This Lunch & Learn for mortgage lenders will explore the evolution of the appraisal process as well as opportunities for innovation.

Why brokerages and mortgage lenders are rushing into JVs

Joint ventures are suddenly stitched into the fabric of a handful of national brokerages. But the idea of the joint venture collides with the loose, informal networks that color the American housing economy.

How to simplify the appraisal process for everyone in today’s hot market

While the world might be slowly getting back to normal, the housing boom is far from over. Appraisers need to make sure they have the right tools to manage the high demand.

Robert Dietz on why the single-family rental market is growing

In this episode of HousingWire Daily, NAHB's Robert Dietz explains why the marketshare of single-family rentals is growing despite strong homebuyer demand. He also discusses the NAHB’s latest Housing Market index.

Mortgage

2018 Rising Stars: Rachael Faulkner

Vice President of Servicing Cash Management Operations at U.S. Bank

coleman

Rachael Faulkner, vice president of servicing cash management operations for U.S. Bank, transformed the course of her department from being process- and task-driven to customer-driven. Her team now sees a valued customer in front of them, not a task, when they process their daily work. Faulkner has held many roundtable sessions with her team encouraging them to speak up about outdated policies or practices causing inefficiency.

She has been able to end obsolete or manual processes, implement automation, streamline operations, improve performance and reduce errors and overtime by 85%. Faulkner and her team have worked closely with the consumer direct originations area to enhance a tool that allows them to obtain an immediate payoff quote.

colemanWHAT’S THE BEST PIECE OF ADVICE YOU’VE EVER RECEIVED?

The best advice I received is something I learned from playing golf in high school and college. Golf is a sport that you have no control over how your competitor is performing. You can’t block their shot, you can’t tackle them, you can’t fake a kick one way and kick the other way to score, you are simply reliant on your game and playing against the course. My high school coach used to say “play your own game,” which I think of when deciding on a banking product or career strategy. You of course want to know what your peers are doing in the industry, but in the end you need to focus on sticking to your company’s strategy and personal skills to be successful.

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Why brokerages and mortgage lenders are rushing into JVs

Joint ventures are suddenly stitched into the fabric of a handful of national brokerages. But the idea of the joint venture collides with the loose, informal networks that color the American housing economy. HW+ Premium Content

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HousingWire Annual Demo: Evocalize

Collaborative Marketing Platform Evocalize’s technology makes it simple for corporate teams and technology platforms to unlock the power of sophisticated digital marketing for loan officers, brokers and real estate agents. Enable loan officers and agents to drive leads and revenue with easily customizable, automated programs built on best practices and data. Product Fast Facts #1 […]

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3d rendering of a row of luxury townhouses along a street

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