Lunch & Learn: The State of Housing

As housing supply dwindles, affordability concerns grow while competition heats up the market. This Lunch & Learn will examine the current state of housing, featuring experts who have an eye on the market.

HousingWire Annual Virtual Summit

Join us on October 25 for a chance to see a handpicked selection of sessions from HousingWire Annual along with technology demos from the most innovative tech companies! Register now for FREE to experience HW Annual just like you were there.

How credit scores impact lenders’ pipelines in a purchase market

When a lender works with a borrower to improve their credit score, they are able to offer the most competitive rate and terms. Learn more here!

Volly’s Grant Moon on challenges facing veterans

In this episode of HousingNews, we are joined by Grant Moon who discusses the difficulties veterans face during the home-buying process and misconceptions about VA loans.


J.D. Power: Will mortgage lending go fully digital in 2018?

Trend grows toward heavy tech development

J.D. Power conducted a new study, the 2017 J.D. Power U.S. Primary Mortgage Origination Study, which shows, for the first time, refinance and purchase customers cited online/website as the most frequent method of submitting a mortgage application.

A total of 43% of mortgage customers reported applying digitally in 2017, up from 28% in 2016, the study showed. J.D. Power explained that while the mortgage industry is lagging significantly behind other fields in technology, this year could begin to change the trend.

“Drawing on recent J.D. Power studies from both the mortgage industry and broader financial services sector, along with our conversations with industry leaders, we are seeing a clear trend toward heavy tech development in the mortgage space,” said Craig Martin, J.D. Power senior director of financial services and mortgage practice lead. “Though the jury’s still out on whether lenders will get the formula right, our data does show that many leaders are focusing on the key issues.”

In another study, the J.D. Power 2017 U.S. Retail Banking Satisfaction Study, the company found that more Americans than ever are now using digital banking, across every generation including 49% of Millennials, 31% of Gen Xers and 16% of Baby Boomers.

J.D. Power pointed out that while many may thing buyers choose their lender primarily based on price and rate, in actuality the lowest price doesn’t always win. In fact, what buyers are most likely to look at is a combination of trust in the brand and reasonable price.

“The great equalizer in the mortgage business is achieving a balance between convenience, recognition, advice, trust, and value,” the report stated. “Building this formula into new technology will be a critical area of focus for the mortgage industry in 2018.”

Currently, While e-mortgages are making strides in the housing industry, other areas, such as eClosings  and construction lending, are still lagging. However, that is slowly beginning to change.

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3d rendering of a row of luxury townhouses along a street

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