Castle & Cooke Mortgage launches consumer direct lending channel

Will work to retain servicing customers and originate new loans

Castle & Cooke Mortgage, an independent mortgage lender, is expanding into consumer direct lending with the launch of a consumer direct team.

According to the company, the new team will work to “improve retention of clients in the company’s servicing portfolio and ensure the mortgage needs of all Castle & Cooke Mortgage's current borrowers are being met.”

Additionally, the consumer direct team will originate loans to consumers across Castle & Cooke Mortgage’s nationwide footprint.

According to the company, the consumer direct team will be staffed with loan originators licensed in all states in which Castle & Cooke Mortgage does business, and will work to provide consumers with access to conventional, FHA, VA and USDA purchase and refinance loans, renovation loans, energy-efficient mortgages, zero down payment options and other loan programs.

As part of the announcement, Castle & Cooke said that it hired Matthew Keyworth in late 2016 as managing director of consumer direct sales. 

According to the company, Keyworth brings more than 15 years of mortgage industry experience to the role.

Most recently, Keyworth served as vice president of retail sales and channel management for PennyMac.

“I was attracted by the chance to start and grow a consumer direct team to help defend Castle & Cooke Mortgage's portfolio and take advantage of other opportunities that only a team like this can provide,” Keyworth said. “Moreover, I appreciate the fact that the company is an established purchase lender with a broad product offering to accommodate the diverse needs of today's homebuyers.”

Castle & Cooke President and Chief Operating Officer Adam Thorpe said that Keyworth is the perfect choice to lead the consumer direct team.

“Matthew's experience in mortgage servicing portfolio defense and his familiarity working with multiple departments to improve business processes and ensure an optimal customer experience made him the ideal choice to lead our consumer direct team,” Thorpe said. “His leadership and the excellent team of talented originators behind him will make great strides toward Castle & Cooke Mortgage becoming an industry leader in both purchase and refinance business.”

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