The latest economic and policy trends facing mortgage servicers

Join this webinar for an in-depth roundtable discussion on economic and policy trends impacting servicers as well as a look ahead at strategies servicers should employ in the next year.

2021 RealTrends Brokerage Compensation Report

For the study, RealTrends surveyed all the firms on the 2021 RealTrends 500 and Nation’s Best rankings, asking for annual compensation data for the 2020 calendar year.

Zillow analyst on whether home prices can keep climbing

Today’s episode of HousingWire Daily features an interview with Nicole Bachaud, as she discusses annual and monthly home price appreciation growth, rising inventory levels and rent prices.

Lenders, it’s time to consider offering non-QM products

The non-QM market is making a comeback following a pause in 2020. As lenders rush to implement, Angel Oak is helping them adopt these new lending products.


2020 HW Woman of Influence: Ann Thorn

Caliber Home Loans, Chief Loan Administration Officer

Ann Thorn

As the chief loan administration officer of Caliber Home Loans, Ann Thorn leads the large and dynamic servicing and production operation organization, which has worked tirelessly to address customer needs during the ongoing coronavirus pandemic.

Thorn and her team quickly mobilized more than 2,000 employees to work from home during the COVID-19 crisis, over a period of just a few weeks. By making sure that her vast organization could work safely at home, she demonstrated that her priority was to put Caliber’s employees’ safety first. She has a proven track record of influence: In 2019 Thorn and her team facilitated a 49% increase in production by processing, underwriting and closing over 210,000 loans for $60 billion across four sales channels while reducing the cost to produce by 22%. Plus, her group assisted over 9,000 families to stay in their homes over the last year by completing loan modifications and other loss mitigation programs. Thorn is a respected leader at her company and within her community. Proving she is committed to developing the talent of Caliber, in the last year, 75 employees were promoted and 14 had their roles expanded. She sponsored the creation of a women’s employee network at Caliber and is also a member of the Economic Leadership Council of the Texas Women’s Foundation.

Latest Articles

How can the mortgage industry retain more employees?

“We should take pride in the fact that our tiny, little industry is really pivotal in this whole cogwheel of not just the American dream, but our economy and everything else,” Black Knight’s Sandra Madigan says. HW+ Premium Content

Sep 22, 2021 By
3d rendering of a row of luxury townhouses along a street

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