HW Media connects and informs decision makers across the housing economy. Professionals rely on HW Media for breaking news, reporting, and industry data and rankings. Moving the Housing Market Forward.
Awards

2020 HW Woman of Influence: Ann Thorn

Caliber Home Loans, Chief Loan Administration Officer

Ann Thorn

As the chief loan administration officer of Caliber Home Loans, Ann Thorn leads the large and dynamic servicing and production operation organization, which has worked tirelessly to address customer needs during the ongoing coronavirus pandemic.

Thorn and her team quickly mobilized more than 2,000 employees to work from home during the COVID-19 crisis, over a period of just a few weeks. By making sure that her vast organization could work safely at home, she demonstrated that her priority was to put Caliber’s employees’ safety first. She has a proven track record of influence: In 2019 Thorn and her team facilitated a 49% increase in production by processing, underwriting and closing over 210,000 loans for $60 billion across four sales channels while reducing the cost to produce by 22%. Plus, her group assisted over 9,000 families to stay in their homes over the last year by completing loan modifications and other loss mitigation programs. Thorn is a respected leader at her company and within her community. Proving she is committed to developing the talent of Caliber, in the last year, 75 employees were promoted and 14 had their roles expanded. She sponsored the creation of a women’s employee network at Caliber and is also a member of the Economic Leadership Council of the Texas Women’s Foundation.

Most Popular Articles

Latest Articles

A key area where lenders can improve the bottom line HW+

As rates continue to rise and lenders adjust to markedly tighter profit margins, the hunt is on for opportunities to improve operational costs. In light of that, HousingWire Content Solutions Managing Editor Maleesa Smith sits down with Sara Kodikara, Sr. Professional of Product Management at CoreLogic, to discuss a key area where lenders could improve their bottom line. 

3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please