2020 HW Rising Star: Gary Brownell

Home Point Financial Senior Managing Director of Business Strategy

Gary Brownell
Home Point Financial Senior Managing Director of Business Strategy, Age: 29

Over the last five years, Gary Brownell has helped the company grow from a small lender in 2015 into a major nonbank. He built out a multi-site consumer direct group into a $150-million-a-month operation from the ground up, all while simultaneously leading enterprise-wide marketing and communications. In his current role, Brownell is the principal architect of Home Point Financial’s Home Ownership Platform, which has drawn more than 200,000 active users since its launch in October of 2019. As a spinoff to the Home Ownership Platform, Brownell created the exclusive Customer For Life program, an initiative focused on building relationships with and providing long-term value for mortgage brokers by helping them retain their clients. Since Customer for Life’s launch in 2019, thousands of customers have been reconnected back to their original loan officer. Brownell has taken the lead on working with agencies to challenge the current process of loan origination and streamline the customer experience using customer data on an ongoing basis.

What is one thing you had to overcome to succeed in this industry? 
“Trying to change thinking and strategy in a mortgage environment is uniquely challenging, because so many parts of the industry are deeply entrenched. In my experience, pushing ideas to the table that have no precedent is a massive ongoing challenge, but it’s what I enjoy most.”

Most Popular Articles

Regulators slap mortgage LOs with fines for skipping class

More than 400 mortgage LOs will pay penalties after a multi-state investigation alleged they falsely claimed they completed an annual continuing education requirement.

Jan 18, 2022 By

Latest Articles

Court authorizes class action against Carrington over servicing fees

A federal appeals court ruled on Wednesday that borrowers can pursue a class action lawsuit against Carrington Mortgage Services regarding the fees it applied when collecting payments online or by phone.

Jan 21, 2022 By
3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please