Twyla Hankins is chief operating officer of American Financial Network, Inc. (AFN), where she oversees day-to-day operations and works closely with executive leadership on technology strategy, operational performance and organizational growth. With more than four decades of mortgage industry experience, she has built a reputation for operational expertise, leadership development and a commitment to innovation.
Over the past year, Hankins has played a key role in advancing AFN’s technology initiatives, including efforts to integrate automation, artificial intelligence and workflow enhancements throughout the organization. Working alongside the company’s leadership, information technology and loan origination system teams, she has helped evaluate and implement solutions designed to improve efficiency, reduce costs and accelerate the lending process.
A major focus of Hankins’ recent work has been supporting AFN’s transition to the cloud-based Vesta loan origination system. The initiative is intended to streamline workflows, improve operational flexibility and create a more efficient experience for both employees and borrowers. She has also led training and change management efforts to help teams successfully adopt new technologies and processes.
Throughout her career, Hankins has emphasized employee development, cross-training and succession planning. Many leaders across AFN’s operations organization advanced under her mentorship, reflecting her long-standing commitment to developing talent and creating opportunities for growth.
Through her leadership in operations, technology adoption and workforce development, Hankins continues to help position AFN for long-term success while supporting innovation across the mortgage lending process.
Name:
Twyla Hankins
Title:
Chief Operating Officer
Company Name:
American Financial Network, Inc.
