Meghan Handy is chief customer officer at Embrace Home Loans, where she leads customer experience, marketing and engagement initiatives designed to strengthen the homebuying journey. Her work focuses on helping borrowers, loan officers and industry partners build stronger connections while creating a more accessible and consumer-focused mortgage experience.
Over the past year, Handy has championed efforts to improve homebuyer education and support first-time and emerging generations of homeowners. She is the author of Rethink Everything You Know About Buying a Home, a collaborative project that brought together professionals from across mortgage lending, real estate and financial services to provide guidance for prospective homebuyers navigating today’s housing market.
Handy also plays a significant role in helping loan officers strengthen their personal brands and community presence. Through training, coaching and marketing initiatives, she supports professionals in building relationships, communicating more effectively with consumers and creating trust-based referral networks. Her work has helped reinforce Embrace Home Loans’ commitment to relationship-driven lending and customer service.
In addition to her corporate responsibilities, Handy is active in organizations focused on advancing women in mortgage banking and leadership development. She participates in Athena’s Council and the Rhode Island Mortgage Bankers Association Women in Mortgage Banking Committee, supporting mentorship, networking and professional growth opportunities throughout the industry.
Through her leadership in customer experience, education and professional development, Handy continues to advocate for a more human-centered approach to mortgage lending and homeownership.
Name:
Meghan Handy
Title:
Chief Customer Officer
Company Name:
Embrace Home Loans
