Laura Meditz is head of Product for Home Lending at Wells Fargo, where she leads product strategy and customer experience initiatives across the mortgage origination journey. Her work focuses on improving how borrowers and loan officers engage with the lending process while helping modernize operations through technology, data and digital innovation.
Before joining Wells Fargo, Meditz held leadership roles at JPMorgan Chase, where she worked on mortgage originations strategy, sales optimization and enterprise technology initiatives. That combination of mortgage expertise and product leadership has shaped her approach to improving the customer experience while aligning business, technology and operational teams around common goals.
Over the past year, Meditz has helped lead efforts to reimagine Wells Fargo’s home lending experience from initial borrower engagement through closing. She has focused on streamlining customer journeys, reducing friction points and strengthening digital capabilities designed to improve consistency and transparency throughout the process. She has also been a strong advocate for expanding the company’s use of technology platforms to support both customers and loan officers.
Known for her collaborative leadership style, Meditz works across technology, operations, sales and marketing functions to deliver meaningful improvements to the lending experience. Through her leadership, Wells Fargo continues to advance its efforts to create a more modern, customer-focused mortgage platform.
Name:
Laura Meditz
Title:
Head of Product, Home Lending
Company Name:
Wells Fargo
