Diane Macko is vice president of Operations at Gershman Mortgage, where she oversees underwriting and operational functions supporting more than $1 billion in annual loan production. With more than three decades at the company, she has built a reputation for balancing operational efficiency, risk management and collaboration between production and underwriting teams.
Throughout her career, Macko has focused on creating stronger communication and alignment between operational departments. Her leadership philosophy emphasizes partnership rather than division, helping ensure production teams and underwriters work toward shared goals while maintaining quality and compliance standards. This approach has contributed to a highly experienced operations team with strong tenure and deep institutional knowledge.
Over the past year, Macko has continued to strengthen Gershman Mortgage’s quality control and risk management efforts amid increasing investor scrutiny around loan defects and repurchase risk. She has helped identify emerging risk trends, develop operational safeguards and support the company’s response to buyback challenges with a strong record of success. She has also played an important role in evaluating new technologies designed to improve loan quality and streamline file review processes.
Known for her steady leadership and operational expertise, Macko continues to help Gershman Mortgage balance growth, compliance and customer service while supporting the long-term success of the organization and its lending teams.
Name:
Diane Macko
Title:
Vice President, Operations
Company Name:
Gershman Mortgage
