Tim Rieser is senior director of Marketing and Change Management at Factual Data, where he has built a reputation for translating complex technical and regulatory workflows into clear, actionable communications that resonate with mortgage professionals. His work sits at the intersection of marketing, operations and customer experience, helping ensure product launches, process changes and organizational initiatives are understood across every audience.
Over the past year, Rieser has led Factual Data’s full marketing footprint, overseeing prospect communications, conferences, branding, events and customer-facing experiences. His team manages everything from campaign strategy and design to event logistics and employee engagement, ensuring the company presents a cohesive and professional presence across every touchpoint.
Rieser also plays a critical role in change management communications, helping customers, sales teams and internal staff adapt quickly during periods of industry and product change. For major initiatives such as the launch of Innovis, his team developed complete communication packages including training videos, email templates and support materials designed to improve readiness and confidence across the organization.
Known for leading with empathy and clarity, Rieser consistently prioritizes proactive, audience-first communication. His ability to make highly technical topics accessible and useful has strengthened trust across customers, prospects and internal teams, reinforcing Factual Data’s reputation as a reliable and customer-focused partner in the mortgage industry.
Name:
Tim Rieser
Title:
Senior Director, Marketing and Change Management
Company Name:
Factual Data
