Donnie Kenneth is vice president of Marketing at Total Expert, where he has helped guide the company through a major strategic evolution centered on AI-driven customer engagement and lending innovation. Over the past year, Kenneth has played a key role in aligning marketing, product and executive leadership around a unified vision for the company’s future.
Kenneth helped lead the positioning and launch of several major AI-powered innovations, including AI Sales Assistant and Customer IQ, translating complex technology into clear, market-ready messaging for lenders and financial institutions. His work strengthened alignment between marketing, product and sales teams while helping position Total Expert more prominently within the evolving AI-driven lending landscape.
He also oversaw a full-scale website migration designed to modernize the company’s digital presence, improve customer engagement pathways and support stronger demand generation efforts. In parallel, Kenneth spearheaded the creation and execution of the company’s “Aim Higher Accelerate” customer conference, helping elevate brand visibility and deepen relationships with clients and industry partners.
Known for balancing strategic clarity with collaborative execution, Kenneth has helped position marketing as a central driver of growth and innovation within the organization. His leadership continues to strengthen Total Expert’s market presence while supporting the company’s broader AI-first vision for the future of customer engagement in lending.
Name:
Donnie Kenneth
Title:
Vice President, Marketing
Company Name:
Total Expert
