At Plaza Home Mortgage, Michelle Richardson oversees financial strategy as senior vice president and chief financial officer. She leads all finance functions, including Treasury, Accounting, Investor Accounting, Payroll and Financial Analysis, balancing growth, risk management and operational efficiency in a volatile market.
Over the past 12 months, Richardson directed financial planning, capital management and cost-containment initiatives that supported increased originations while maintaining strong liquidity and financial stability. She emphasized automation and technology-enabled efficiencies within the finance organization, expanding capacity and output without increasing headcount. Her approach to forecasting, liquidity management and performance measurement has supported continued growth while preserving flexibility and resilience. She also serves as a strategic partner to executive leadership, providing analysis that informs pricing and product strategy across government-sponsored enterprise (GSE), government, Non-QM, renovation and reverse mortgage programs.
Beyond internal operations, Richardson engages in industry leadership, including serving as chairperson of the Mortgage Bankers Association’s Accounting and Financial Management Committee. In that role, she contributes to dialogue around financial governance, reporting and risk management while supporting education and professional development within the industry.
Name:
Michelle Richardson
Title:
Senior Vice President, Chief Financial Officer
Company Name:
Plaza Home Mortgage
