Suzanne Szymoniak serves as chief compliance officer at LoanCare, bringing over a decade of experience in legal, operational and compliance roles within the mortgage servicing sector. A licensed attorney, she joined LoanCare in 2018 and has since focused on integrating regulatory requirements and risk governance into the company’s daily practices. Her approach emphasizes clarity and practical application of complex regulations, supporting both strategic initiatives and the development of her team.
Szymoniak’s leadership style balances preparedness and respect. She encourages collaboration and open communication within her teams, fostering an environment where feedback is valued and complex compliance matters are made accessible. Over the past year, she has actively participated in LoanCare’s mentoring programs, supporting employee growth through an authentic and grounded leadership presence.
Her contributions to LoanCare’s compliance infrastructure are significant. She oversaw the expansion of the company’s policy and procedure library to over 1,000 documented items and implemented a new system that improves transparency for both internal and client audits. She enhanced the Risk and Control Self-Assessment program, aligning it with industry standards and automating processes to boost efficiency. Additionally, she partnered with analytics teams to establish comprehensive compliance reporting and led the early adoption of the FHA Partial Claim Standalone program, launching solutions ahead of industry schedules.
In addition, Szymoniak has engaged with industry groups such as the Mortgage Bankers Association to offer regulatory feedback, contributing to discussions on major changes like the RESPA update. She balances a busy family life with personal interests such as cooking and daily walks.
Name:
Suzanne Szymoniak
Title:
Chief Compliance Officer
Company Name:
LoanCare
