Susan Walker serves as executive vice president of Corporate Efficiency at CMG Financial, a key player in the mortgage industry. Over the past year, she has played a central role in transforming the company’s origination platforms, CLEAR and Byte. Acting as an executive sponsor and partner to the IT department, Walker represented employee feedback directly to the teams developing these tools. This collaboration accelerated product improvements in usability, performance and adoption, turning the platforms into assets that loan officers actively use and support. By year-end, these platforms became important differentiators, helping position CMG Financial as an employer of choice within the sales field.
Walker’s leadership extended beyond oversight; she was instrumental in aligning teams, resolving resource challenges and maintaining focus on the purpose behind each initiative. Her practical approach helped translate complex challenges into clear business requirements, ensuring that solutions delivered strategic and tangible benefits.
In addition to her work with CLEAR and Byte, Walker has contributed to the broader operational efficiency of the company. With a background in both sales and operations, she brings a strong understanding of how to design and implement effective processes. Under her leadership, the West Division generated nearly $3 billion in loan volume and hired over 100 new sales professionals during a challenging market period.
Known for her collaborative style and straightforward communication, Walker has earned respect across CMG Financial. Her ongoing efforts to improve systems and foster cross-functional teamwork continue to strengthen the company’s position in a rapidly evolving industry.
Name:
Susan Walker
Title:
Executive Vice President, Corporate Efficiency
Company Name:
CMG Financial
