Jess Tory serves as the chief operating officer at Qualia, a company operating within the real estate technology sector. Since joining Qualia, Tory has played a key role in guiding the company’s transformation from a startup into a mature, well-organized business. Her leadership focuses on aligning operational execution with strategic goals, enabling the company to maintain both financial discipline and innovation. Over the past year, she has led significant initiatives, including the integration of RamQuest and E-Closing businesses and the development of a strategic partnership with Old Republic Title. These efforts involved managing complex organizational changes while maintaining continuity of service and preparing for future product transitions.
Tory has also designed and implemented Qualia’s quarterly strategic planning process, ensuring that leadership discussions remain focused and productive. She emphasizes operational discipline, continuous improvement and accountability, establishing feedback and audit mechanisms that drive performance. Her work extends to talent development, where she has built frameworks that increase internal promotions and improve employee retention. In 2024, nearly 20% of open roles were filled through internal transfers or promotions, and average employee tenure increased notably, reflecting an engaged workforce.
In addition to operational responsibilities, Tory has managed Qualia’s real estate portfolio changes, including launching a new office in Austin, balancing cost control with investment in employee experience. She is currently leading Qualia’s adoption of artificial intelligence, embedding AI into business functions and employee skill development to position the company for future innovation. Her role is integral to Qualia’s ongoing growth and operational success.
Name:
Jess Tory
Title:
Chief Operating Officer
Company Name:
Qualia
