Chris Harrington is the CEO and co-founder of Usherpa, a technology company serving the mortgage industry with specialized client relationship management (CRM) and marketing solutions. With over 30 years of experience in high-tech real estate and mortgage relationship management software-as-a-service (SaaS) platforms, Harrington has played a key role in developing automated content marketing and CRM systems that support thousands of mortgage and real estate professionals nationwide. Since entering the mortgage field in 1991, she has held various leadership positions, including vice president of Marketing at CTX Mortgage and operations manager for the Media Center before co-founding Usherpa in 2008.
Harrington holds a Bachelor of Science degree in Business and Information Technology. She has been recognized within the industry with several accolades, including Most Powerful Women in Fintech (2022) and the MPA Elite Woman Award (2022). Under her leadership, Usherpa has earned repeated recognition on HousingWire’s Tech100 list for both real estate and mortgage lending technology.
In June 2024, Harrington advanced from president to CEO, guiding Usherpa’s long-term vision and overseeing cross-departmental innovation. The company’s Smart CRM platform has maintained strong client retention and has been proven to increase loan production; independent studies indicate Usherpa users close significantly more loans monthly than their peers. As a female CEO in a male-dominated sector, she is committed to fostering a workplace culture that supports and mentors women, with a majority-female workforce and a people-centered leadership approach.
Name:
Chris Harrington
Title:
Chief Executive Officer and Co-founder
Company Name:
Usherpa
