Susan Allen is redefining leadership in housing finance as Chief Product Officer for Housing at Experian, where she has transformed the company’s portfolio into a nationally recognized engine of consumer empowerment and industry innovation. A patented inventor and respected thought leader, Allen has built award-winning solutions, forged influential partnerships, and driven greater accessibility and equity in homeownership.
Allen’s leadership is distinguished by her ability to align high-performing teams around measurable impact. Under her direction, Experian has launched multiple products recognized by HousingWire’s Tech100, Tech Trendsetters, and Innovation Awards. Over the past year, she has advanced inclusivity in home lending by partnering with nonprofits and industry alliances to deliver credit education and planning tools to historically underserved communities. Her thought leadership also amplifies Experian’s voice on pressing issues such as fraud prevention, climate risk, and valuation fairness.
Key initiatives led by Allen include the launch of the FICO® Score Simulator and Planner with HomeFree USA and a collaboration with the Mortgage Bankers Association’s Convergence initiative to improve mortgage readiness. She has also enhanced Experian’s data and API capabilities for lenders, improving adoption and positioning Experian as a trusted strategic partner.
Allen’s approach emphasizes speed, inclusion, and innovation, creating a framework that drives revenue growth, operational efficiency, and consumer impact. By mentoring future leaders and setting high standards of excellence, she continues to shape Experian’s role as a catalyst for housing equity and industry advancement.
What is one habit you swear by?
Physically move every day – physical wellness makes everything else easier to achieve.
Name:
Susan Allen
Title:
Chief Product Officer, Housing
Company Name:
Experian
