Kim Hoffman, CMB, AMP, stands as a transformative figure in the mortgage industry, with a career spanning over 35 years across originations, fulfillment, credit, servicing, and risk management. As President of Mortgage Connect Risk Solutions, Hoffman has redefined modern due diligence and risk management, leveraging automation and generative AI to protect clients and the industry from inherent mortgage lending risks.
Hoffman’s leadership journey is marked by roles at major institutions such as Royal Bank of Canada, Morgan Stanley Home Loans, and SoFi Bank. Her deep expertise in residential mortgage lending and servicing has consistently driven operational excellence and strategic growth. In the past year, Hoffman has transformed Adfitech into Mortgage Connect Risk Solutions, modernizing its offerings and expanding its client base to over 500, including top mortgage lenders and Wall Street firms.
A three-time HousingWire Woman of Influence honoree, Hoffman is a passionate advocate for women in housing, mentoring emerging leaders and promoting diversity. She frequently shares her insights as a subject-matter expert on industry panels and podcasts, and has taught for the School of Mortgage Banking and NAMMBA, shaping future industry leaders.
Under Hoffman’s leadership, Mortgage Connect Risk Solutions has seen a 40% increase in client acquisition and expanded services. She has launched a new third-party review channel and completed significant technology implementations, enhancing the company’s reputation. By integrating technology-driven solutions, Hoffman has improved operational efficiency and client satisfaction, reducing review turnaround times by 25% while maintaining quality standards. Her strategic vision and commitment to innovation have cultivated a culture of learning and empowerment, driving long-term value for the organization.
What’s the best piece of advice you’ve ever received?
If you don’t know your numbers, you don’t know your business!
Name:
Kim Hoffman, CMB, AMP
Title:
President, Mortgage Connect Risk Solutions
Company Name:
Mortgage Connect
