Kara Lamphere, Chief Operating Officer at Click n’ Close, is a pioneering force in mortgage lending, leveraging digital innovation and process transformation to redefine industry standards. With over two decades of experience in mortgage operations, sales, compliance, and audit, Lamphere has consistently demonstrated her ability to drive impactful change.
In the past year, Lamphere has achieved remarkable results, notably scaling Click n’ Close’s eNote adoption to 97% and expanding One-Time Close construction loan volume by 92% year-over-year. Her strategic initiatives have also reduced Fannie Mae MORA audit findings to near-zero, showcasing her commitment to operational excellence and market-moving results.
Lamphere’s leadership extends beyond operational achievements. She has revitalized Click n’ Close’s structural and cultural foundation by launching a modern intranet for centralized communication, overhauling policies and documentation, and establishing an Operations Support department. These efforts have enhanced quality, education, and service delivery, fostering a culture of positivity and collaboration.
Beyond her organization, Lamphere is an active contributor to the Texas Mortgage Bankers Association and the Community Mortgage Lenders of America, influencing broader industry standards. Her seven-year tenure on the Board of Trustees at Fort Worth Academy, including roles as Treasurer and Finance Chair, highlights her commitment to governance and community engagement.
Under Lamphere’s leadership, Click n’ Close has expanded its SmartBuy™ Down Payment Assistance offerings and developed a rent-vs-own calculator, enhancing borrower education and access to affordable homeownership. Her efforts have positioned Click n’ Close as a Top USDA Wholesale Mortgage Lender, serving over 7,000 borrowers with $1.1 billion in USDA loans. Lamphere’s blend of operational excellence and borrower-centric innovation continues to shape the mortgage industry with integrity and impact.
What is one habit you swear by?
Resetting. This will look different for everyone. It might be going to the gym, meditating, walking, putting a jigsaw puzzle together, and more. It also means waiting to send an email or respond in conversation if a reset is needed.
Name:
Kara Lamphere
Title:
Chief Operating Officer
Company Name:
Click n' Close, Inc.
