Amit Kulkarni has spent nearly two decades at ServiceLink transforming how mortgage transactions are executed through intelligent automation and AI-driven strategy. As senior vice president of product management, Kulkarni combines 29 years of engineering and product experience to deliver scalable technology that improves efficiency, shortens turn times and enhances transparency across the mortgage lifecycle. His leadership has been central to the development and evolution of EXOS®, ServiceLink’s end-to-end digital platform that redefines how borrowers, lenders and vendors connect in real time.
Under Kulkarni’s direction, EXOS has grown into the industry’s only live, market-proven solution offering real-time scheduling for appraisal and closing appointments. Borrowers can select the exact date and time of their closing based on live vendor availability—an innovation that reduces friction and creates a seamless experience for both consumers and lenders. Enhancements introduced under his leadership expanded EXOS Close to support face-to-face, hybrid, remote and in-branch closings directly from a mobile device, reducing reschedules by 98% and accelerating document return times by 95%.
Kulkarni also played a key role in developing Asset Shield™, a field services platform that integrates with major mortgage servicing systems to enable skill-based routing and real-time vendor management. His focus on balance—leveraging automation where it drives efficiency while preserving human judgment where it matters most—has allowed ServiceLink to stay ahead of industry needs.
Through his strategic vision and relentless execution, Kulkarni has positioned ServiceLink as a technology leader, delivering meaningful ROI and shaping the future of digital mortgage operations.
Name:
Amit Kulkarni
Title:
Senior Vice President, Product Management
Company Name:
ServiceLink
