Cassie Buckner is a dynamic force in product management, leveraging 15 years of fintech experience to drive mobile innovation at ICE Mortgage Technology. Within just six months of joining the company, she spearheaded the launch of a borrower-facing app that allows borrowers to apply for and manage loans anytime, anywhere — an achievement that has already drawn interest from over 140 lenders. She is now preparing to launch a loan officer app designed to enhance borrower engagement and conversion, reinforcing her role as a key architect of ICE’s mobile strategy.
Bringing mortgage lending to mobile requires more than just translating a desktop experience — it demands a deep understanding of user behavior and technical complexity. Buckner’s expertise in mortgage mobile applications positioned her to ask the right questions and accelerate development, ensuring that ICE’s borrower app delivers an intuitive, seamless experience. Launched in December 2024, the app enables users to track loan status, complete tasks in real-time, receive notifications and eSign documents from their phones. She is leading the development of the loan officer app, set to launch in spring 2025, which will integrate sales enablement and customer relationship management (CRM) functionality for enhanced lead management.
Buckner is an engaged member of the mortgage community, actively participating in the MBA’s Mortgage Action Alliance and volunteering with organizations like A Precious Child and the Food Bank of the Rockies. A collaborative leader, she thrives in cross-functional environments, bringing together diverse teams to create seamless, innovative solutions that shape the future of mortgage technology.
What is the best piece of advice you have ever received?
“Keep the wheels on the bus by having the most important tasks in mind at all times.” That advice has been a guiding light for me because there’s always so much to do.
Name:
Cassie Buckner
Age:
38
Title:
Product Manager
Company Name:
ICE
