People in operational leadership roles act as multipliers, maximizing the productivity of others in an organized fashion by building functional systems to operate at a significantly high level — this is Ryan Evenson. As regional operations manager and producing branch manager, Evenson has made a tremendous impact on his team at Fairway Independent Mortgage Corporation by creating and maximizing processes to handle more volume with fewer teammates due to financial cutbacks. The efficiency actually made the team stronger, faster and better, and the sales team was able to increase production, which helped the sales team break records.
Evenson displays consistent, honest communication. Not only does he manage a team of loan officer assistants, processors, underwriters and closers in four states, but he also runs a branch in the growing market of Rogers, AR. A licensed branch manager, he is not afraid to work on the sales side to ensure the team has production volume. His service level to customers, business partners, and teammates is top-notch, and he always goes the extra mile to ensure Fairway achieves success.
Evenson has received the Regional Operations MVP Award for five years straight and his customer satisfaction rate is 5 stars with 98.9% close on time, every time. Evenson handles operations for 14 locations, nearly 50 employees, and closes an average of $250 million annually. Evenson has received awards for Best Places To Work NWA for the branch, Leadership Excellence and Chairmen’s Committee. He is also a platinum member of NAHREP, a member of America’s Homeowner Alliance, MBA, and NWA Builders Association, and participates in local charities.
Name:
Ryan Evenson
Title:
Regional Operations Manager and Producing Branch Manager
Company Name:
Fairway Independent Mortgage Corporation