As COO and general counsel at Axia Home Loans, Ron Gapp is knowledgeable and skilled across multiple areas including operations, legal and compliance. Originally hired as Axia’s GC and CCO, Gapp has taken on the role of COO, now overseeing banking operations, IT and software development. Gapp’s deep mortgage industry expertise along with his drive to grow has resulted in Axia being a more formidable organization today.
Upon separation of Axia’s former COO in early 2021, Gapp jumped in to take over. Since then, he has attracted exceptional operational talent and deepened bench strength across multiple departments. He has restructured multiple areas of banking operations via personnel and technology, resulting in increasing Axia’s service levels to originators, as well as fulfillment consistency and speed. Gapp managed this in the midst of a record year of originations and launching the wholesale channel, UR Wholesale.
Gapp pursues his role with transparency, going beyond his scope of responsibility to help others succeed. He focuses on what his departments are doing, but more importantly how they aspire to achieve success. Gapp strives to promote a low-ego, high-trust environment for his employees, customers and third-party stakeholders.
What is one thing you would tell a younger version of yourself?
Be passionate about everything you do but be patient, consistent and focused on your end goals.
COO and General Counsel
Axia Home Loans