Pricing exceptions are widespread in mortgage — and so are the regulatory risks

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2022 Rising Star: Jessica Forbes


Jessica Forbes, SVP, business technology at Nationwide Mortgage Bankers, is a prime example of what is possible when great talent is given the freedom to do what they know best and the right environment to flourish. Forbes leads the business technology team, which oversees all loan origination software at NMB. In her role, she leads with mastery of the operations process and approaches business problems with empathy, having functioned in nearly every mortgage origination role herself at some point in her 16-year mortgage career. As she has grown her career, she has become a strong mentor and leader, helping develop the next generation of talent to continue pushing the industry forward. Forbes leads the company’s business technology team, which is responsible for implementing and optimizing technology solutions that drive the loan origination process at NMB. She approaches her work with a sense of optimism, an infectious sense of humor and a passion for helping others step outside their comfort zone. 

What is one habit that has helped you succeed?

Whenever I start to feel like I’m getting overwhelmed, I create a Word document and list everything that is happening that I need to work on or get done. It seems so simple and silly, but it really helps me organize everything swirling around in my brain and it always seems less daunting once it is out of my head and on a list 


Jessica Forbes




SVP, Business Technology

Company Name:

Nationwide Mortgage Bankers

3d rendering of a row of luxury townhouses along a street

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