Heather Hanwacker serves as the modeling and analysis manager at Enact Mortgage Insurance where she leverages her analytics skills to assist production departments in process optimization and smarter decision-making. Hanwacker continuously ensures that productivity and expenses are in line and shares her knowledge and observations to help various departments improve efficiencies.

Hanwacker has been a key contributor to creating efficiencies and improving processes in operations throughout her tenure at Enact. Through her analytics work, Hanwacker has created time savings and process efficiencies that increased production capacity across multiple departments. One of Hanwacker’s key wins in 2021 was for the Investigations team, where she found discrepancies across the team and implemented system improvements and additional training. Her efforts were integral in the team achieving a 26% productivity increase year-over-year and their highest productivity ever, all while maintaining an audit error rate of 0.3%.

Name:

Heather Hanwacker

Title:

Modeling & Analysis Manager

Company Name:

Enact Mortgage Insurance