Earlier this year, Patrick Stone celebrated the ten-year anniversary of Williston Financial Group amid the historic social and economic challenges of a global pandemic, confirming its long-term stability — a testament to the principles upon which Stone founded the company in 2010. His mission has a central goal: to create a single technology platform that could bring together all real estate transaction participants, then leverage it to provide maximum collaboration and efficiency. The emphasis on technology has allowed WFG to grow both steadily and securely into a family of companies providing products and services across much of the real estate and mortgage spectrum.
Over the last 12 months, Stone has continued to establish a client-first culture at WFG that’s best illustrated by the company’s June 2021 overall Net Promoter score of 78. WFG is the only title underwriter and provider that tracks and publishes this data. While 2020 had been the company’s best year to date for both order volume and revenue, WFG is currently on track to beat last year’s records in 2021. Stone has worked to take isolated elements of the real estate industry and create collaboration in order to increase efficiency and improve the mortgage experience for homebuyers.
Stone and his team have worked to advance solutions to help reduce the operational costs of the more than 1,500 independent title companies writing their policies. This suite of outsourcing services called WFG Blocks is a set of turnkey back-office processes that title companies can plug into their operations in whatever combination they wish.
What has been your secret to success?
“I would attribute the success I have had to three things: First, following my curiosity and regularly exploring and learning new things of interest. Second, not wasting time on ‘couldas, wouldas and shouldas.’ Finally, I have always felt the need to accomplish at least one thing per day.”
Executive Chairman and Founder
Williston Financial Group