As one of the founding members of AmeriHome’s executive team, John Hedlund’s vision and drive have led AmeriHome’s Correspondent Lending division to be the 2nd largest Correspondent Lender and 14th largest mortgage company, according to Inside Mortgage Finance, in seven short years. Hedlund’s focus on operational excellence, customer relationships, industry advocacy and career development of AmeriHome employees set him apart from other leaders in the industry.
Facing unprecedented circumstances in the past 12 months, Hedlund led AmeriHome through the transition to a 100% remote workforce, with nearly 100% productivity within 48 hours. With the effects of the pandemic creating a never-before-seen wave of refinance activity, AmeriHome was able to exceed its acquisition budget by nearly 50%. Hedlund has kept his leadership team focused on maintaining the culture and work ethic that he spent the first six years of AmeriHome’s life building and developing. Hedlund continues to build, develop and drive successful initiatives and projects on the home front for AmeriHome. Understanding that scalability can only be achieved by automating redundant processes and driving cost out of the manufacturing process, AmeriHome continues to be an elite market participant through its commitment to the use of current technology to drive workflow and maximizing human capital where their highest and best use can be merged.
Through changes implemented in the past 12 months, Delegated Correspondent turn times have improved by nearly 30%, while production volume is up 30% year-over-year.
What one habit has made a crucial difference in your success?
“Be proactive in everything…plan ahead, adjust with new information and changing conditions, but have a plan and look down the road for what might happen – good and bad.”
Chief Operating Officer, Manager Director
AmeriHome Mortgage Company