The most significant mortgage trend of the last six years was the digitization of the trillion-dollar origination sector, and Tim Von Kaenel helped set and advance this trend as chief product officer for two highly influential organizations. First, Von Kaenel brought push-button, phone-based mortgages to millions of consumers — and thousands of retail, broker and consumer-direct loan officers — at loanDepot. He then delivered this same modernization to the industry at point-of-sale pioneer CloudVirga.
Now, as chief innovation officer of servicing fintech leader Sagent, he’s again setting this consumer-first modernization trend in the highly technical $12 trillion servicing industry, where lifetime consumer relationships are managed and grown.
Since joining Sagent last June, Von Kaenel and his teams have overhauled Sagent’s scale performing, nonperforming and consumer platforms without disrupting the daily, real-time servicing operations for Sagent’s clients.
Tim Von Kaenel
Chief Innovation Officer