As vice president of servicing strategy and integration, Cecelia Raine influenced the creation of Reimagine Servicing, one of Freddie Mac’s biggest, most effective and successful recent initiatives and one of the largest investments in servicing in 10 years.
She engaged the industry to gain buy-in and led Freddie Mac beyond an idea to a successful execution that included the entire servicing ecosystem. Through new technology solutions, process changes and data integration, she’s leading the way to minimize credit losses, reduce costs and support sustainable homeownership and stability in the housing market.
An industry veteran, Raine leads several initiatives related to transforming Freddie Mac’s servicing experience. With the help of her team, Raine created and launched multiyear initiatives under Reimagine Servicing that tackle inefficiencies, archaic systems and disconnected stakeholders, while proactively addressing servicer and homeowner needs.
VP, Servicing Strategy and Integration
Freddie Mac Single-Family Business