2021 HW Woman of Influence: Sue Baker


For more than 30 years, Sue Baker has dedicated her career to understanding the intricate details of mortgage lending and developing technology solutions and platforms to increase the overall efficiency and performance of the entire mortgage lending process. Considered by many to be one of the industry’s most brilliant mortgage technologists, Baker’s extensive mortgage industry experience makes her the go-to professional for creating original, best-of-breed capabilities that drive success for lenders, servicers and secondary market investors.

Using technology platforms and automated workflows developed by Baker and her teams, Black Knight Optimal Blue’s 213,000 users generate $1.9 trillion in locks and trades annually, while mortgage lenders have generated millions of successful transactions and significantly increased operational efficiencies. In her role at Optimal Blue, Baker is directly responsible for product management, where she is involved in every step of bringing a product to fruition. With the ability to envision how trends will impact clients and the industry in the future, and what solutions clients will need to stay ahead of the curve, Baker was one of the first mortgage technologists to see how the internet could eventually impact the mortgage and secondary market industries.


Sue Baker


VP, Product and Client Services, Secondary Marketing Technologies

Company Name:

Black Knight

3d rendering of a row of luxury townhouses along a street

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