At Amrock, Heather Moldovan is responsible for all title, closing and post-funding operations for the company’s purchase transactions, and the client relations teams. Her tenure in the title industry extends over 15 years and includes leadership roles in title, clearance and escrow. Moldovan joined Amrock in February 2020, and within three weeks she was tasked with transitioning her team to work from home. She contributed to an equipment rollout that made sure every team member was home and equipped with all the necessary technology to work successfully. Once at home she then went a step further to facilitate team building exercises. During a significant surge in title volume in 2020, in order to support the company’s growth, Moldovan led a flex team that was leveraged in the highest priority areas within the business. She was responsible for monitoring order volume and dynamically allocating the necessary staff and resources to ensure that closings were completed successfully. Additionally, Moldovan has been an active participant and mentor in multiple internal programs within the company helping employees further develop their leadership skills. As a frequent industry speaker and published author, Moldovan has presented to mortgage finance professionals on topics such as ALTA Best Practices, the nuances of REO transactions, identifying efficiencies for the settlement process and enhancing the Realtor experience in purchase transactions.
VP, Purchase and Client Relations Operations