Chrissy Zotzmann Brown brings nearly 25 years of extensive mortgage operations and sales experience to her role at Atlantic Bay. Zotzmann Brown began her mortgage career as a receptionist and then worked as a closer, underwriter and loan officer before she became Atlantic Bay’s chief operations officer. During the digital environment of this past year, Zotzmann Brown guided the team to not only continue streamlining processes but shortened turn times in many areas. She has advocated and assisted in the implementation of new technologies and automation/bots that have continued to improve efficiencies. In the past 12 months, her leadership and forward-thinking has guided Atlantic Bay to offer a full-stop digital mortgage experience for mortgage bankers and borrowers and positioned the company as a leader in the e-Closing arena.
In April 2021, Zotzmann Brown was responsible for securing Atlantic Bay’s approval for Ginnie Mae eNotes. Recognized as an opportunity to not only improve the mortgage experience for all parties but also reduce room for errors, she has been leading the team to seamlessly integrate eClosing into all transactions. Outside of her career at Atlantic Bay, she is an active advocate to government agencies on behalf of the mortgage industry; she recently had the opportunity to speak with the White House on the effects of the recent PSPA amendments.
Chrissy Zotzmann Brown
Chief Operations Officer
Atlantic Bay Mortgage Group