A seasoned mortgage industry leader, Cassandra Alvis works across internal and client teams, influencing people, innovating solutions and delivering excellence. Having worked in diverse roles for over two decades, Alvis draws on her strong industry knowledge and operational experience to pioneer innovative solutions for challenges faced by clients as well as her team. She led the design and deployment of an intelligent Smartsheet-based workflow management system by automating and streamlining routine tasks. The workflow management system not only provides structure to work-from-home transitions but also creates visibility into the deployment of equipment to employee homes, ensuring that over 98% of Sourcepoint employees have access to all the equipment they need prior to starting work. Most importantly, the automated workflow management system enhances efficiency and productivity, enabling team members to handle 200% more projects.
Alvis also developed the company’s Start Right methodology, which includes reusable templates, driving standardization and accelerating turnaround. Over the past year, as Sourcepoint witnessed dramatic growth despite the unparalleled challenges, Alvis spearheaded the launch of 129 new global projects, overcoming challenges in transitioning teams to remote work and collaborating closely with client and operations teams to ensure project success.