Through her strong leadership of the People Ops team at Maxwell, Christie Grix has been instrumental in growing the company’s workforce quickly and considerably over the past year. By adding over 154 employees in 2020, Grix has enabled Maxwell to scale the services it offers to its customers, resulting in more than $1 billion in loans processed and underwritten per month on the platform. At the same time, she has worked tirelessly to push forward industry-leading benefits and policies that have resulted in a high eNPS score among onboarded team members. Grix’s passion for employee happiness, vibrant company culture and diversity and inclusion has created a measurable boost in worker satisfaction, with a current employee satisfaction score of over 86.
What is one habit that has helped you succeed?
“I’ve tried my very best to say ‘yes’ to any project or responsibility thrown my way where I had absolutely no idea what I was doing. My career so far has been in start-ups. Oftentimes, you get the opportunity to tackle something new simply because nobody else knows how to do it either. Candidly, it hasn’t always gone swimmingly out of the gate but saying yes to my unknowns has taught me to think on my feet and network with experts. It’s allowed me to gain new skill sets and better understand my company and industry as a whole.”
Head of People Ops