At WIPRO, Vijay Pandey turned around performance for some of the top mortgage-lending clients by doubling their revenue stream. Pandey’s team is recognized not only within the organization for their quality and speed but also among their clients who have referred WIPRO to multiple businesses, resulting in new opportunities for the company. In the last few months, Pandey and his team had multiple organization-wide success stories published and six sigma awards on performance turnarounds.
Pandey continues to stay on top of the latest technological advancements to build a deeper level of expertise within operations and develop solution capabilities right from the roots. Because of this synergy, Pandey’s operations delivery team is able to implement and embrace technological enhancements, unlike their competitors. Along with his strong background in the mortgage industry, Pandey is a leader in negotiation, organization change and development.
What is one thing you would tell a younger version of yourself?
“I usually tell this to most of my younger team members and it would also apply to a younger version of me: ‘Understand the importance of mentors and find your mentor early in your career. Listen more and don’t shy away from challenges – embrace risk and master it.’”
AVP, Head of Mortgage Operations