Sandra Madigan is leading Black Knight’s efforts for digital transformation in loan servicing by conceptualizing and supporting the development of numerous digital capabilities that provide for a better customer experience. Madigan helped lead the development of Servicing Digital, a game-changing solution in the servicing industry, and the most successful product in recent history at Black Knight. This unique product gives customers the ability to review information about their loan and home, as well as perform tasks, such as making payments, from any device. In three short years, Servicing Digital has secured over 5 million active users per month. As the lead evangelist behind Black Knight’s application programming interface future strategy to benefit their valued customers, Madigan makes sure all Black Knight’s digital products are developed with an API mindset. This significantly accelerates Black Knight’s ability to bring innovative solutions to market quicker for the benefit of their clients and helps them perform business processes with ease and efficiency.
Digital Product Director, Enterprise Product Strategy, Servicing Technologies