As The Agency adjusted to a new normal last year, Director of Human Resources Monica Button was one of the operation team’s unsung heroes. Button led operations forward with a people-first mentality as the real estate industry drastically shifted its business due to COVID-19. Amid staff adjustments, transitions to remote work environments, digital onboarding, training and more, employee relations heavily fell on Button’s shoulders as she navigated the challenging landscape. As The Agency’s human resources professional for over 90 staff in offices across the U.S., Mexico, Canada and the Caribbean, Button immediately sprang to action and expertly guided the company through the operational challenges raised by the pandemic. Button provided clear and open communication, aided in the transition to digital structure and supported all staff from the beginning of the pandemic. As face-to-face collaboration was replaced with technology, Button masterfully helped the company shift to a remote work model at an accelerated rate and scale.
Director of Human Resources