Turning First-Time Borrowers into Customers for Life

As lenders close a record-breaking year, the opportunity to develop lifetime relationships with your mortgage customers has never been greater. By giving borrowers the digital experience they’ve come to expect and guiding them through the application process, you can foster a customer-for-life relationship.

Join us as panelists share new research results and opportunities for lenders to assess their current mortgage journey, address borrower pain-points and successfully engage customers beyond the close.

Date & Time: November 18, 1 pm CT
Company: Total Expert

ron.shevelin
Ron Shevlin
Director of Research
Cornerstone Advisors

Cornerstone-Picture-2018-1
Daryl Jones
Senior Director
Cornerstone Advisors
Julian_Headshot_2017_5-1-1
Julian Hebron
Founder
The Basis Point

Most Popular Articles

We are not ready for the next housing downturn

Pandemic-era forbearance and modifications relied on servicer liquidity supported by a refi boom and lower rates. If a downturn arrives amid inflation, policymakers may need new liquidity backstops to prevent servicer failures and borrower harm.

Jul 21, 2026 By
What's New?
Updated 20 hours ago
manage feed