The Customer Experience: It Actually Is Rocket Science

Mortgage borrower expectation levels are inching up to mirror those from other consumer markets. As the pursuit of “real-time” communication is becoming increasingly important, how are lenders responding to these trends?

The real estate tax team at CoreLogic interacts with over 22,000 taxing authorities and facilitates over $130B in property tax payments each year. Accurate and timely communications are crucial to ensure optimal performance and delivering the right information at the right time is the new norm.

Join us for a discussion to hear how today’s mortgage companies are employing best practices to determine the frequency, volume and format of borrower communications.

Date: September 25, 2019

Company: CoreLogic

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