engage.marketing Virtual Demo: Capacity

A New Kind of Help Desk

Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for mortgage loan officers and borrowers. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate processes and decisions. From automated round-the-clock chatbot support to ticket prioritization, the helpdesk suite is engineered to improve the borrower experience—while allowing your support staff to be more productive. Ready to maximize your capacity? Go live within 45 days!

Most Popular Articles

FHFA extends forbearance period to 18 months

In an effort to protect homeowners, the FHFA extended forbearance coverage to 18 months and pushed the eviction and foreclosure moratorium to June 30.

Feb 25, 2021 By

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How lenders can prepare for growing fraud threats

HousingWire recently spoke with Jeffrey Morelli, general manager at Truework, about what lenders can do to prepare for and overcome the growing threat of fraud and data inaccuracy.

Feb 26, 2021 By
3d rendering of a row of luxury townhouses along a street

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