engage.marketing Virtual Demo: Capacity

A New Kind of Help Desk

Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for mortgage loan officers and borrowers. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate processes and decisions. From automated round-the-clock chatbot support to ticket prioritization, the helpdesk suite is engineered to improve the borrower experience—while allowing your support staff to be more productive. Ready to maximize your capacity? Go live within 45 days!

Most Popular Articles

The downside of the hot 2020 housing market: rapid home-price growth

The mismatch in the COVID deflationary impact toward the economy overall and the strength of the housing market due to demographics makes for a troubling formula for home-price growth, which we are seeing. The recent NAR existing home sales report showed 15.5% year-over-year growth in prices. HW+ Premium Content

Nov 30, 2020 By

Latest Articles

Fannie and Freddie need “significant capital” to leave conservatorship, Mnuchin says

In a hearing before the House Financial Services Committee, Treasury Secretary Steven Mnuchin said no definite plans have been made for the future of Fannie Mae and Freddie Mac, but discussed the idea that they could be released from conservatorship before their full capital levels are reached.

Dec 02, 2020 By
3d rendering of a row of luxury townhouses along a street

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