After COVID-19, customer expectations for online and digital lending have changed for good. While some systems have already digitized, many still utilize technology that leaves customers struggling to understand what is required of them, and processors are left chasing customers for documents. This slows dow the mortgage loan process, clogging the pipeline and stagnating sales. With complex, multifamily, construction and non-QM mortgage loans this process becomes especially difficult for the customer and the processor.
Join James Sampson the CEO at FileInvite, Innovation & Digital Transformation Strategist Marvin Chang, and President & Senior Loan Specialist at Mortgage Atlanta Brian Berman for a discussion on changes in market demographics, suppliers and how focusing on customer experience and taking a few simple steps during the mortgage loan process can close deals 3x faster.
Date & Time: June 23rd, 1pm CT (if you can’t make this time, register and we’ll provide on demand!)