Customer Service
Latest Posts
Fairway’s Steve Jacobson is ’focused on speed’ as he builds company culture
Oct 18, 2024In this week’s episode of the Power House podcast, HousingWire President Diego Sanchez speaks with Steve Jacobson, CEO of Fairway Independent Mortgage Corp. The pair explore best practices for building a company culture surrounded by humility and loyalty, growth strategies, community engagement and more. The duo also discusses Fairway’s status as a top 15 mortgage […]
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Mortgage leaders talk rates, capital markets and fresh origination strategies
Sep 30, 2024 -
New Atllas AI tool aims to simplify cold calls
Jul 11, 2024 -
A customer experience playbook for the $14T servicing industry
Feb 08, 2024 12:36 pm -
How to master the art of listening
Nov 02, 2023 -
Rocket sells roughly $20B in MSRs to JPMorgan Chase
May 19, 2023 -
Opinion: Stop speaking mortgage to your clients
Mar 20, 2023
