Atlantic Bay Mortgage’s Chrissy Zotzmann Brown on secrets to success
Today, HousingWire Daily is joined by Atlantic Bay Mortgage Group’s Chrissy Zotzmann Brown for the Women of Influence podcast miniseries. As the company’s chief operations officer, Zotzmann Brown brings nearly 25 years of mortgage operations and sales experience.
In this episode, Zotzmann Brown discusses her leadership over the past 12 months, which has guided Atlantic Bay to offer a full-stop digital mortgage experience for mortgage bankers and borrowers. She also offers advice to other women who aspire to her level of success.
Here is a small preview of the interview, which has been lightly edited for length and clarity:
Alcynna Lloyd: In the past 12 months, your leadership and forward-thinking have guided Atlantic Bay to offer a full-stop digital mortgage experience for mortgage bankers and borrowers and positioned the company as a leader in the e-Closing arena. In order to do this, what has been your main focus – how have you led your team to ensure success?
Chrissy Zotzmann Brown: I think a company needs to be on the same page and rowing in the same direction. I talked to a lot of different lenders and one of the challenges they have is where they’re going and how to move forward. Lucky for Atlantic Bay, we are all on the same page and truly believe in future of mortgages. We will be an electronic mortgage, full stop. I truly believe in the next five years, borrowers are going to be able to apply for a mortgage, get approved and close. This is what this generation of homebuyers want. They don’t want to be inconvenienced by going out of their way to take care of a transaction. So, we have really made that a focus and we know that despite market conditions and normal capacity issues, we still need to track forward.
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Below is the transcription of the interview. These transcriptions, powered by Speechpad, have been lightly edited and may contain small errors from reproduction: