Developed by WEST, the technology subsidiary of Williston Financial Group, and released through WFG Enterprise Solutions, MyHome Exchange is a sophisticated but simple-to-use solution that creates a secure, online collaboration space for the parties in a mortgage closing. The platform enhances communication and transparency, streamlines the settlement process, eliminates duplicate touch points and increases throughput by enabling proactive communication and facilitating data and document collection, storage and sharing. The results are increased origination capacity, allowing more loans to close and increasing revenue, while providing a better borrower experience and improved consumer satisfaction. By simplifying the submission of required information and documents by borrowers, MyHome Exchange encourages direct, useful and timely communication throughout the course of a mortgage loan. MyHome Exchange also directly addresses a growing challenge to the mortgage and real estate industries as surveys have indicated a downward trend in customer satisfaction with the mortgage loan experience due to capacity issues and resulting in delays.
- Facilitates borrower communication and offers a conduit for collecting information that is simple, secure and centralized
- Faster collection and delivery of documentation and information from a secure repository accelerates loan processing and closing and increases capacity
- Reduced application-to-close turn-times eliminates operational waste, and improved lender throughput allows lenders to keep up with the current – and continuing – increased application volume, resulting in record revenues
Westlake Village, CA