Valon is a next-generation mortgage servicer. It uses proprietary technology to provide more transparency and real-time access to data. The company has designed a homeowner-centric servicing experience that builds trust, improves customer satisfaction and enhances portfolio performance. Valon has developed and implemented an innovative, end-to-end, real-time servicing platform — Servicing Console, Client Console, and Homeowner Account — that simplifies the complexities of servicing mortgages and provides all stakeholders better transparency and access to the vast amount and unwieldy nature of servicing data.
The company’s modern technology provides homeowners with simple and intuitive tools to feel empowered and in control of their homeownership experience while making it easy for servicing teams to provide accurate and efficient support. Controlling the entire servicing experience has enabled Valon to build a new approach to portfolio recapture and retention. This function is integrated directly into the platform and provides personalized offers that naturally occur in the day-to-day servicing experience, making it easy for a client to stay a client.
Loan Origination, Servicing
New York, NY